Hi Liz, Sara Marie, Cosmo and Company,
I was just wondering about my recent order (utilizing the KSTHANKS code) I placed it on the 26th of February and it still says pending? Is there some problem with payment (I should have the funds available) or is one (or more) of the items causing some shipping delay?
Just curious. Hope all is well.
Dean
*Bump* :)
You realize that the time that you posted this thread was 20 minutes past the work day yesterday, and the bump is 25 minutes before the work day today?
-- david
Oh ... no Papa ... I hadn't. I am terribly sorry if I acted or sounded rude in any way, shape or form ... as that was not my intention ... I am merely wondering about an order I placed a few work days ago (see I even realize that it's not "a week" due to nothing going out Saturdays and Sundays) and was hoping that there wasn't an issue concerning payment or that one of my items wasn't suddenly "unavailable".
Thank you for posting in my query though, and pointing out my very bad timing on both ends. I won't let it happen again.
Regards,
Dean
Customer Service Manager
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Somehow none of the line items were submitted. I've corrected the issue and your order will ship out as soon as possible.
Also, I'm sure Papa-DRB wasn't implying rudeness, rather, I think he was just pointing out that since customer service answers from oldest to newest, by bumping your thread this morning, you moved yourself to the back of the messageboard queue.
thanks
sara marie
No rudeness implied or anything like that. I was just trying to let you know that you hit the perfect window of when CS was not in the office....
-- david
Thanks Sara Marie ... funny the way things work. :)
And thanks again Papa ... your insights into this have given me a new perspective that I hadn't known about before.
Dean