Website "Retailer Creator Component" lack of retailer support


Customer Service


I'm just a customer, both for Paizo and for Heroes Resource in Lynden, WA. I have set up a Pathfinder Society event for March 16th. I would like for Heroes Resource to have a link as I see other stores have. I found

Byron Fowler claims he visited http://paizo.com/retailers/ and used the link to add his store:

"Yes we registered two months ago. To no avail"

Byron says he is unable to contact anyone at Paizo to assist him with getting his store on Paizo's website the way stores such as http://paizo.com/retailers/GamesGizmos have.

Is there someone Byron can contact to get action on this? I am promoting Paizo's Pathfinder Society. We had a huge event for our first event. If you look at the website for Heroes Resource at https://www.facebook.com/HeroesResource you can not only see the love of the shop for customers, you can see the love of the customers for the local shop.

More importantly, you should be able to see WotC's MtG Friday Nights where the shop is filled, spilling outside of the game room with tables in the store isles with people having fun, playing the game and spending money.

I like Paizo products, I love Pathfinder, and I would like to help Paizo get that kind of local store marketing in our area at Heroes Resource. I'm just a customer, but I'm passionate about the games I enjoy. I'm passionate about Tabletop RPGs, and I really like Pathfinder.

So who is the point-of-contact that needs to get in touch with Byron so he can get the benefits "Games and Gizmos" enjoys with Paizo for Heroes Resource, and I as a customer of both Paizo and Heroes Resource can help make both venues turning over money with Pathfinder brand products?

Thank you for your attention in this matter.

--William (Andy) Smith

Lantern Lodge Customer Service Manager

I'm not seeing any emails regarding the store locator issues, however, I have gone through and made sure his store locator page has been added to the list.

http://paizo.com/retailers/HeroesResource

I've also put steps in place to help make sure pending approvals don't slip through the cracks.

thanks!


Gack! I messed up and posted without comment. Anyway, thank you for putting that together! I've shared that with Heroes Resource, and I hope that is what he was looking for. Cheers!

Community / Forums / Archive / Paizo / Customer Service / Website "Retailer Creator Component" lack of retailer support All Messageboards
Recent threads in Customer Service