Wrong item in order #2409611


Customer Service

Liberty's Edge

I ordered:
http://paizo.com/products/btpy8w0o?Qin (a board game)
but received:
http://paizo.com/products/btpy8828?Qin-The-Warring-States (an RPG)

Could you please add the board game to my next subscription shipment.

Thanks,
Martin

Lantern Lodge Customer Service Manager

I've set up a replacement for the board game and have sent you an email regarding the return of the misshipped Qin - The Warring States.

thanks
sara marie

Liberty's Edge

Sara Marie,
Did you get my email I sent on Friday? I asked about option C, just going ahead and buying it.

Martin

Lantern Lodge Customer Service Manager

Unfortunately that copy was supposed to be headed to another customer. Let me know which return option is best for you.

thanks
sara marie

Liberty's Edge

Sending it back via the post office will work best for me (though it will probably be Friday before I can get there). Just let me know where to send it and I'll get it out.

Martin

Lantern Lodge Customer Service Manager

Customer Service
Paizo Publishing
7120 185th Pl Ne Ste 120
Redmond, WA 98052

Just include a brief note with the order number so if I am not the one doing the return the person knows what's going on.

thanks
sara marie

Community / Forums / Archive / Paizo / Customer Service / Wrong item in order #2409611 All Messageboards
Recent threads in Customer Service