Order #2288921


Customer Service


Hello.

I really hate to open these threads (especially since the last time it literally arrived the day after I did), but I still have not seen any sign of my order 2288921 which shipped Jan 23rd. It was the Thornkeep print edition through the kickstarter if that makes any difference.

Any help would be very appreciated. Thanks for your time.

Lantern Lodge Customer Service Manager

I've set up a replacement and sent a confirmation email. Please double check the address to make sure it is going to the right place.

thanks
sara marie


Received email and double checked address. Everything looks to be in order.

Thanks very much!


...I am so very sorry. :( It was waiting for me at home this morning when I got back from work. I honestly thought something must have happened to it to take almost a month to get up here.

If it is not too late, you can cancel the replacement. Again, I really apologize for the trouble.

Lantern Lodge Customer Service Manager

Looks like it already left. When the replacement arrives, just refuse delivery or write "Return to Sender" on the unopened package and leave it in your mail box or dropped off at the post office. It should make its way back to us then.

thanks
sara marie


Will do and thank you!

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