holiday code didn't work


Customer Service

Dark Archive

Can you check this order please I don't think the code from my Christmas card worked. order 2359161. Thank you.

Dark Archive

I realize I sent this out just before the break, but can I get someone to look into this please?

Paizo Employee Paizo Customer Service Algorithm

The code is properly applied to the order, however because the items are currently in your sidecart it appears that it is not displaying properly.

When the items are combined with the subscription products for your January shipment the discount should properly apply at that time. We are estimating our January shipments to be leaving late in the month. If the discount does not apply at that time make sure to bring it to our attention and we'll assist you further, otherwise your discount should be properly displayed at that time.

Let me know if you have any other questions and I'll be glad to answer them. Thanks!

- Erik K

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