I just received my order today and even though the package says Do Not Bend on it, some moron decided to try to bend it and thus I received my package mutilated. Is it possible to get a replacements for my books?
Paizo Customer Service Algorithm
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I just received my order today and even though the package says Do Not Bend on it, some moron decided to try to bend it and thus I received my package mutilated. Is it possible to get a replacements for my books?I'm sorry to hear about the damage your shipment received, if possible could I get you to email us a picture or two of the damages to the book to customer.service@paizo.com? We'll be glad to take further action, but I'd like to be able to document the damages your package received while being shipped to you. As soon as I hear back from you I should be able to assist you further. Thanks!
- Erik Keith
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Paizo Customer Service Algorithm
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Oh wow, those books look like they have a bit of a story to tell. I've set replacement copies to the books included in your shipment to your sidecart to be shipped to you with your next subscription shipment, and you should be able to confirm their pending status on your My Subscriptions page. Thanks again for bringing this to our attention, if there is anything else I can help you with don't hesitate to let me know. Thanks!
- Erik K