|
Hi,
First off in person it is even more impressive and love everything about it. Art work is great as well.
I am glad the styrofoam corners were in the outer box. These corners were destroyed (the other hard covers you sent me they were not. In fact using the un- destroyed styrofoam corners from previous shipments for my furniture and rolls of plastic wrap. Most recent being Rappan Athruk) so it tells me the box went through some rough handling.
(Funny thing is you all used UPS Innovations to go to my USPS box and it came to Alaska via Fed Ex from the label on the outer box. FX is of course FedEx but if it was 5X it would of meant it flew up on UPS.)
Ok to the point of this post The latch. Even before I twisted the latch to open it (its scratched where you twist but thats nothing major) you can see only one side of the locking arm was attached at the hinge from the side to the top of book.
I am trying to keep my hobbie/miniature builder side from just immediately trying to fix it.
I think I can take a small hammer and a little pin to try to push the little needle pin back through but not 100% sure if the needle in the hinge part goes all the through from the one side through the center hinge to the other side.
Do you all know? A expensive piece for me to experiment with so holding off until get feedback from you all to see if you guys know more about the hinge.
From feedback on this site this seems to be the weak point on this awesome of awesome product. (Part of me wish you guys did something similar for every adventure path bundle, but know it might take away from the subscriptions so probably wouldn't happen.)
I don't want to mess it up THEN not able to return it for a in damaged piece. Have pictures if needed.
Customer Carebear
|
We've got a couple people who've reported this kind of issue with a latch. We're currently seeing if it can be easily repaired with something like a watch band pin. Give fixing it a (gentle) whirl, if you are able to easily fix it, it would save you the hassle of having to return it, if not, don't worry, we'll make sure you get a good copy. Make sure you take a picture before you get started.
Anyone else reading this, please contact us via your own thread or via email before tampering with your book!
thanks
sara marie
|
|
Sara Marie/ Cos,
I played with trying to fix the latch some. Don't have all my tools really; in middle of move and had already packed up my miniature gaming tools, so was not able to give a full amount of needed time.
Did take even more photos though and it seems the far side of latch that is "broken" doesn't even have a hole. Kind of looks indented but no hole at all. Like the manufacture just didn't drill all the way.
I am going to pack it up and have to work on it after the move. Which actually might be well into Feburary before I can play with it again.
Unless the number of copies are going quickly I am hoping this can wait.
At the very least if it is deemed needed perhaps it could be a swap out in person since ill be living down that way. A two to three hour drive is nothing to me. Plus with me doing home school for son I could time it with a visit to some museums in Seattle.
Sean.