For some reason I have (4) $10.00 charges pending on my card. It looks like I have already been charged for the orders below.
Order # 2333471 Placed: Nov 23, 2012 Class Acts: Cavalier Archetypes PDF For $0.99
Order # 2325289 Placed: Nov 19, 2012 Way of the Wicked—Book One: Knot of Thorns (PFRPG) PDF For:$10.00
Can I please get those pending charges removed or explained.
Customer Carebear
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Looks like it is for the Way of the Wicked—Book Two PDF in your cart. Recently we made a small change to our credit card processing and our system is now much more stringent about having the correct billing address. While our system declined the authorizations because the address didn't match, it appears your bank accepted the authorization regardless. The unused authorizations should expire in a few business days. If you'd like to try the order again, you'll want to make sure your billing address matches exactly with the address your bank/credit card has on file.
thanks
sara marie
Thank you Sara.