Problem with Order #2277831


Customer Service

Lantern Lodge

Hey crew,

It seems that I must've gotten behind somewhere on my Adventure Path knowledge. Today (well, yesterday) I received Shattered Star #4 and I've yet to see Shattered Star #3. The tracking shows that it arrived here in Tampa, but it hasn't shown.

A few days before Nov 1, my wife and I moved into our new apartment and I fear the AP must've gone to the old house. Contacting our former landlady yielded no results and she claims nothing ever arrived at the residence.

I was wondering whether or not it was shipped back to y'all or if you're able to find out what happened to it. A call to my local post office wasn't much help either as they were unable to locate the package in question.

In summation,

Help us, Cosmo and Wanda, you're our only hope.

I apologize not for the Fairy Oddparents reference. I have a two year old.

Lantern Lodge Customer Carebear

I've set up a replacement to ship out with your December shipment. If the original package does still show up (having taken a really long time to forward) let us know so we can cancel the replacement.

thanks
sara marie

Lantern Lodge

Thanks Sara. I appreciate y'all.

My other mail has forwarded to my new address just fine, so it could be that the copy was picked up or lost in the mail at the station. Regardless, thanks. I hate bothering y'all with that, but we're nearing the end of Book 2...

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