Hello.
Haven't had these sorts of issues before so please be patient with me. I was attempting to purchase a pdf yesterday (and today) a few different times and each time the payment comes up as declined. I have not ever had this issue before with this card and have made numerous other purchases with it and had it for over 2+ years.
Upon checking my banking information I find that there are (a couple now) parts where it says:
Hold Card - Purchase PreAuth 25-Nov-2012 $3.99
Which is the amount of the pdf I was trying to purchase.
I have already sent an email to their (the bank) technical support, but I have to admit I'm confused and not sure what I need to do to fix it (on the Paizo site as well). I don't want to be charged multiple times if I can help it. There are currently two of the 'hold card' things but I tried to do the purchase numerous more times than that so I'm concerned.
Any help would be really appreciated. Thanks
Alex
Alright, sounds like the bank got in touch with you before calling me. Apparently I missed switching my address and it was causing issues. Had no idea. Should be fixed up tomorrow by the sound.
Thanks for the help!