Suspended Subscriptions


Customer Service

Grand Lodge

I'm ready to unsuspend my subscriptions, but can everything be added to my sidecart so I can see what the charge will be before it goes (which is similar to how it was handled last time I unsuspended).

Thank you,
Andrew

Lantern Lodge

Things are in your sidecart and subscriptions are unsuspended.

thanks
sara marie

Grand Lodge

There appears to be some wonkiness. I clicked the "Ship as soon as possible" button so I could see my totals and it just takes me to an empty cart.

Andrew

Grand Lodge

Amongst other work it appears my store credit has disappeared when I placed an order to be combined with my sidecart, but I didn't think that was supposed to go until the order shipped.

Lantern Lodge

The available items in your sidecart plus the subscriptions are now in order 2192940. Please check over all the details of the order to make sure everything is correct. Sometimes when restarting subscriptions, the settings go wonky.

thanks
sara marie

Grand Lodge

All looks good, go ahead and push it through or whatever needs to be done.

Thanks sm
Andrew

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