Order #2043016


Customer Service


Greetings :)

I sent an email to the customer service email address a few days ago, but haven't received a reply yet. I never received this order. I thought it was on backorder, but when I went back to check on it, it showed that it had been delivered to my home address.

I asked for it to be sent to my PO BOX, but you all sent it via UPS to my home. The tracking number shows it was left on my doorstep in May, but nothing was there.

Can you check on this please?

Thank you

Lantern Lodge

I apologize as we've been a bit backed up with the subscription run emails.

I've set up a replacement to ship to the PO box address. Unfortunately since one of the items needs to come in from our distributor its going to be a bit longer. I've added $10.00 to your paizo.com account by way of apology for the inconvenience. The store credit doesn't expire and you can use it whenever you'd like.

thanks
sara marie

Lantern Lodge

I've also added a shipping note to the order so that when it does ship, we can double check to make sure this one doesn't have the same bug that happened with the first package.


Thank you!!! Paizo rocks, as always :)

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