Paizo Order #2089949 - water damage


Customer Service


I received my copy of "Tempest Rising" this morning, which was awesome. Unfortunately, what was less awesome was that it appears the tempest got it - both the package and the book itself are water-damaged.

So... any chance of a replacement? Also, do you want the original back?

Thanks!

Paizo Employee Software Test Engineer

If the damages are as bad as they sound then there is no need to have it shipped back to us. If possible do you mind sending us an email to customer.service@paizo.com with a few pictures of the damaged book so we can document it? In the mean time I've set up a replacement copy of the Adventure Path in your sidecart so that you should receive a replacement copy with your next subscription shipment.

Thanks!

- Erik K


That's great, thanks.

I may have over-stated the damage somewhat - the book is still perfectly legible, but the corners show distinct warping, and have swelled a bit. I'll send the pictures ASAP, and you can judge for yourselves.

One last thing: you guys are awesome. Thanks!

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