
Cyria |

this order from march 29 ist still listed as pendig
could you please check why there is this super long delay
If there are some articles in this order that are not available in the next two or tree weeks please delete them from this order and ship the rest
best regards
Iris

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Hey there Iris,
The Likto products in your order are special order. Special Order products are items that we order from our suppliers on an irregular basis. Orders containing special order items can take notably longer than our usual turnaround times, which is why the order is currently pending.
I have moved the Likto products to your sidecart, once we are able to stock them they should go out with your next subscription shipments. I've prepped the rest of the items on your order to be shipped as soon as possible, and you should receive a confirmation email from us in the near future letting you know that we have done so.
- Erik K