Missing Order 1931744


Customer Service

Liberty's Edge

For some reason I have not received order number 1931744 which included Pathfinder Adventure Path #53: Tide of Honor, Jade Regent Poster Map Folio Print Edition and Pathfinder Player Companion: Dragon Empires Primer that should have shipped Jan 20, 2012. Was there a delay in shipping by chance?

Paizo Employee Software Test Engineer

Elizabeth Cougill wrote:

For some reason I have not received order number 1931744 which included Pathfinder Adventure Path #53: Tide of Honor, Jade Regent Poster Map Folio Print Edition and Pathfinder Player Companion: Dragon Empires Primer that should have shipped Jan 20, 2012. Was there a delay in shipping by chance?

Many of our orders from the month of January were delayed by a period of time due to an arctic front that swept over the Seattle are during the middle of the month, forcing us to shut down our warehouse during that time. I just checked the status of your order and it should be arriving very soon. I've sent you an email containing tracking information on your order, expect to see it soon!

- Erik K

Liberty's Edge

Excellent. I forgot about that storm until after I posted. It's easy to forge that there have been actual winter condiions with the weather we have had.

Thanks for the help.

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