Shipping Options

[Cintra Bristol]

I'm considering re-subscribing to the Adventure Paths (as opposed to continuing to buy everything from my FLGS).

In the past, I had to choose UPS Ground to get any sort of guarantee of intact shipments. (Either by USPS or UPS, I was having really bad luck for a while there, with about one book every 6 months damaged in shipping, and as I recall, Paizo had me upgrade my shipping to UPS Ground in order to be able to replace damaged shipments.)

Now I see that UPS Ground costs $15, but there's USPS Priority Mail for only $7-something, and I truly can't recall if that was available in the past. Does USPS Priority Mail carry any guarantees of damaged-book-replacement from Paizo? (If so, I'll almost certainly be re-subscribing, but if not, I can't justify paying $15 shipping.)

Thanks!

[Sara Marie]

Regardless of what shipping method a package is shipped, we won't leave you with damaged product, however, if packages cannot be delivered in a satisfactory manner we will suggest either switching the shipping method, or the shipping address.

[Cintra Bristol]

That sounds reasonable.

One question - is it feasable for Paizo to add a shipping option of USPS Priority Mail plus Insurance? If I were to have delivery problems again, I'd gladly pay the extra $2 or so for Insurance if this option were available, but I'm not sure if this could even be done with your current shipping system.

[Sara Marie]

As much as customer service would LOVE to be able to add that option, it is unfortunately not feasible for us at this time.