Issue while ordering gift certificate


Customer Service

Liberty's Edge

I ordered a gift certificate but never saw how to send it via email (or their paizo name) to the person I wanted to have it.

Is there any way to do that after the order?

Lantern Lodge

Yes.

First and foremost. DO NOT ENTER THE REDEMPTION CODE ON YOUR OWN ACCOUNT. I say this in bold and in all caps because it seems like whenever I lay out instructions for this, the first thing that is done is the customer goes and redeems the gift certificate on their own account.

Lantern Lodge

1. Go to your My Account Page

2. Click on the link for the My Gift Certificates box

3. You will see a box for redeeming code. NO TOUCHY THE BOXY!

4. You will see a section for "Redeemed Gift Certificates" ignore that and move on to the next section

5. You will see a section for "Purchased Gift Certificates" There you will see the gift certificate that you just bought.

6. Looking at that line you can see the redemption code. Whoever enters that code on their paizo.com account's My Gift Certificate page gets the store credit. You can just straight up give your friend that code if you want. You also have the option of downloading the gift certificate as a nice looking PDF. If you look all the way to the right you will see a link for "Download as PDF". It will download as a PDF and then you can print it out and give it to them in person or email the PDF file to them.

Let me know if you have any questions.

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