Order 1842908


Customer Service


Hi. I put in an order (number above) last month for the Legacy of Fire adventure path and it was shipped on 10/21. I have yet to receive it. What concerns me is that another order- 1839465- for Lands of the Linnorm Kings and Faiths of Corruption was shipped to me the same day, and I received that order about a week ago. Can anyone help me?

Lantern Lodge

Darwyn wrote:
Hi. I put in an order (number above) last month for the Legacy of Fire adventure path and it was shipped on 10/21. I have yet to receive it. What concerns me is that another order- 1839465- for Lands of the Linnorm Kings and Faiths of Corruption was shipped to me the same day, and I received that order about a week ago. Can anyone help me?

While it is running a little late, it isn't so late as to declare it missing yet. We've found that "missing" packages almost always show up within about a week or so of the estimated delivery time. Lets give your package until Friday. If it doesn't show up by then, let us know.

Additionally, even items shipped the same day get easily separated in the mail system. Especially in this case as one is a package and the other is an envelope. So having one show up and the other not, shouldn't be cause for too much concern.


Sara Marie wrote:
Darwyn wrote:
Hi. I put in an order (number above) last month for the Legacy of Fire adventure path and it was shipped on 10/21. I have yet to receive it. What concerns me is that another order- 1839465- for Lands of the Linnorm Kings and Faiths of Corruption was shipped to me the same day, and I received that order about a week ago. Can anyone help me?

While it is running a little late, it isn't so late as to declare it missing yet. We've found that "missing" packages almost always show up within about a week or so of the estimated delivery time. Lets give your package until Friday. If it doesn't show up by then, let us know.

Additionally, even items shipped the same day get easily separated in the mail system. Especially in this case as one is a package and the other is an envelope. So having one show up and the other not, shouldn't be cause for too much concern.

Hey Sara Marie. Well, Friday is here, and unfortunately I still haven't received that package.

Lantern Lodge

I've set up a replacement shipment for you, if the original arrives, just let us know.


Sara Marie wrote:
I've set up a replacement shipment for you, if the original arrives, just let us know.

Thanks so much for your help.

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