Hey, guys...
I received my copy of The Brinewall Legacy and The Hungry Storm as part of my AP subscription. But, I seem to be missing my copy of Night of the Frozen Shadows. Can you double-check the shipment/delivery on that order? It was late arriving and I thought I'd finally received it when The Hungry Storm arrived. But I quickly realized I'd gotten part three when I was still expecting part two.
Help?
--Neil
Will do, Sara. And much obliged. :-)
FYI...the original shipment of Night of the Frozen Shadows *finally* showed up yesterday. I assume it's the standalone order, because it didn't come with anything else (i.e., my usual subscription shipment). So, this thing must have bounced around the mail system for a *really* long time before it showed up. In fact, I got The Hungry Storm before the Night of the Frozen Shadows. Weird.
At any rate, I already received my notice that you'd dropped another copy of Night of the Frozen Shadows in with my upcoming shipment for the Beginner Box Hero Miniatures and next installment of the Jade Regent AP (probably Forest of Spirits, though I don't recall off the top of my head). If you can pull Night of the Frozen Shadows back out, at this point, go ahead. Otherwise, let me know if you want me to do anything different?
Software Test Engineer
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It looks like we shipped the order containing the replacement copy of Night of the Frozen Shadow on the 10th. At this time theres nothing to worry about since its been in the mail for some time. In general we'd much rather you receive two copies of the product you ordered than none at all.
- Erik