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A few minutes ago I have submitted order # 1804210 for the Tome of Horror book.
I am perfectly happy with the order, but while doing the order the Paizo site showed a strange behaviour.
I got till the part where I select the system of delivery, selected it and the connection did start spending a lot of time before responding.
I did get distracted for a couple of minutes by other things and when I looked again my PC screen, the order procedure was closed.
I thought that the connection had probably timed out or it had some other problem, but as a security measure I checked my mail and found the receipt of the order.
While I am OK with my order going through, I am a bit worried that somewhat the final confirmation step was sidestepped but the order was still completed.
Any idea on how it could have happened?
I was just coming here to report similar strange behavior while placing an order for the same product, Tome of Horrors Complete Print/PDF bundle (PFRPG).
Order 1800672.
It hung while processing the order and then it just returned to the Paizo home page. It never prompted me to select shipping options, but the order seems to have completed as I have an email receipt and the pdf is in my downloads.
I would like the print copy added to my sidecart for shipping with my next subscription shipment if possible.
Thanks in advance.
A few minutes ago I have submitted order # 1804210 for the Tome of Horror book.
I am perfectly happy with the order, but while doing the order the Paizo site showed a strange behaviour.I got till the part where I select the system of delivery, selected it and the connection did start spending a lot of time before responding.
I did get distracted for a couple of minutes by other things and when I looked again my PC screen, the order procedure was closed.I thought that the connection had probably timed out or it had some other problem, but as a security measure I checked my mail and found the receipt of the order.
While I am OK with my order going through, I am a bit worried that somewhat the final confirmation step was sidestepped but the order was still completed.
Any idea on how it could have happened?
I have taken a look and your order is ok. Nothing was borked in the process, I can only assume the error was due to the heavy traffic flow.
I was just coming here to report similar strange behavior while placing an order for the same product, Tome of Horrors Complete Print/PDF bundle (PFRPG).
Order 1800672.
It hung while processing the order and then it just returned to the Paizo home page. It never prompted me to select shipping options, but the order seems to have completed as I have an email receipt and the pdf is in my downloads.
I would like the print copy added to my sidecart for shipping with my next subscription shipment if possible.
Thanks in advance.
There was a slight problem with with your order whoever it is fixed now and you book is in your sidecart.