Paizo Order # 1763884


Customer Service

Scarab Sages

Hi,

I realise that the system might be a bit overloaded currently, however I placed an order for both the Field Guide and Inner Sea magic in PDF.

Now I can download the Field Guide fine, but every time I try and download the Inner Sea Magic, I get a Zero Byte zip file. I've tried opening with various zip programs but the file itself is of zero length, so I assume the problem is at your end.

Is this something that could be fixed please?

Many thanks

A.

Lantern Lodge

Nizari wrote:

Hi,

I realise that the system might be a bit overloaded currently, however I placed an order for both the Field Guide and Inner Sea magic in PDF.

Now I can download the Field Guide fine, but every time I try and download the Inner Sea Magic, I get a Zero Byte zip file. I've tried opening with various zip programs but the file itself is of zero length, so I assume the problem is at your end.

Is this something that could be fixed please?

Many thanks

A.

It was a glitch that affected a very small handful of people.

We have now fixed this. In the future, if you have problems with a download, click the "Problems downloading this file? Click here" link, and that should fix the problem.

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