Question about order 1738993 and Anniversary discount


Customer Service

Scarab Sages

Hi,

I just placed my "anniversary9" order, and (to hopefully get the "First 10" discount as well) placed the non-downloads into my sidecart to go with my next (as in after the currently pending "Late July/GenCon" order) subscription shipment. I'm not sure if the sidecart items are still getting the anniversary code discount, though. They appear to be being listed at their "normal" (i.e. normal discount) prices, and the only "order discount" on the order itself seems to be based on just the download.

Will the sidecarted items still get the extra 10% off? Or do items in an "anniversary9" order have to ship on their own? (I didn't see any such limitation in the blog post announcing the sale.)

Lantern Lodge

The anniversary code takes the discount off as a dollar amount. Since we don't show grand totals on side carts (since more stuff can be added) you don't see the discount being taken off. As long as your final order subtotal when the sidecart + subscription order ships is over $100.00 you should get the $10 off shipping discount as well (you currently qualify for the shipping discount.

Do you want a second die added?

Scarab Sages

...I may have just answered my own question.

Checked my "My Subscriptions" page, and the items are listed alongside the mid-Sept sub items, at prices reflecting the anniversary discount. (And the total looks like it should qualify for the shipping discount too. 8^)

If someone has a moment, could you still just verify it will all work out, please? (The fact that the sidecart doesn't reflect the discount just has me a little nervous. Not sure why it would be different in different places...)

Scarab Sages

Customer Service ninja'd. 8^)

It looks good. I'll let it stand. 8^)

(Stealth-edited my first post to remove the die thing, since it wouldn't help anyway, if it had to ship now. Hadn't done the math at first... 8^)

Thanks Sara Marie. You folks are great!

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