Order# 1733721


Customer Service

Dark Archive

Dear Customer Service, I received my email confirmation that my subscription order, stated above, will be sent out but I was concerned as the email did not include order# 1739458 which was added to the sidecart on the 15th of July. Will my additional item, Gamescapes Story Maps—Battlemat Terrain: Grasslands Print Edition, indeed be shipped with this order or will it have to be sent out with Septembers order? Thank you for your time and have a wonderful afternoon.

Lantern Lodge

the Haunted Jester wrote:
Dear Customer Service, I received my email confirmation that my subscription order, stated above, will be sent out but I was concerned as the email did not include order# 1739458 which was added to the sidecart on the 15th of July. Will my additional item, Gamescapes Story Maps—Battlemat Terrain: Grasslands Print Edition, indeed be shipped with this order or will it have to be sent out with Septembers order? Thank you for your time and have a wonderful afternoon.

We had to order that item from distribution and it wasn't at our warehouse by the time we began processing subscription orders. It should be able to ship out with the next subscription shipment, or if you need it sooner, you can hit the "ship as soon as possible" button on your My Account sidecart box.

Dark Archive

Thank you so much Sara. I can wait until September's shipment, and I thank you for your amazing service on behalf of everyone in the Customer Service Department and at Paizo Publishing. You all are wonderful!!

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