I cannot download #6 of Carrion Crown, yet I'm no longer a AP subscriber? I canceled by sub with CC #6. What's wrong?
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I cannot download #6 of Carrion Crown, yet I'm no longer a AP subscriber? I canceled by sub with CC #6. What's wrong?
During subscription runs we ship thousands of orders all at once over the period of about a week (Monday-Friday). Your order should ship sometime between now and Friday. As soon as it ships you will have access to the PDF.
During subscription runs we ship thousands of orders all at once over the period of about a week (Monday-Friday). Your order should ship sometime between now and Friday. As soon as it ships you will have access to the PDF.
I cannot download #6 of Carrion Crown, yet I'm no longer a AP subscriber? I canceled by sub with CC #6. What's wrong?
So you already took away my subscriber benefits but did not fulfill the actual subscription yet? Thats...nice. Really great service.
:(
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During subscription runs we ship thousands of orders all at once over the period of about a week (Monday-Friday). Your order should ship sometime between now and Friday. As soon as it ships you will have access to the PDF.
I cannot download #6 of Carrion Crown, yet I'm no longer a AP subscriber? I canceled by sub with CC #6. What's wrong?So you already took away my subscriber benefits but did not fulfill the actual subscription yet? Thats...nice?
:(
During the rare occasions when we end up sending out two APs at once, we have a special tool that allows us to end subscriptions after one ships out without adding the second one to the order.
They system looks for when the volume set to be "last" is added to the persons order and then cancels the subscription so no more volumes are generated. You still get the AP 30% discount on the last book, you still get the PDF and if other items were being shipped with that order, you would still the 15% Advantage discount on that order.
They system looks for when the volume set to be "last" is added to the persons order and then cancels the subscription so no more volumes are generated. You still get the AP 30% discount on the last book, you still get the PDF and if other items were being shipped with that order, you would still the 15% Advantage discount on that order.
Yeah, it still sucks. But I can download the PDF now. Thanks for that, at least.
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They system looks for when the volume set to be "last" is added to the persons order and then cancels the subscription so no more volumes are generated. You still get the AP 30% discount on the last book, you still get the PDF and if other items were being shipped with that order, you would still the 15% Advantage discount on that order.Yeah, it still sucks. But I can download the PDF now. Thanks for that, at least.
Thank the warehouse folks. We've redirected as many people down there as possible to get subscription orders out as quickly and efficiently as possible.
Thank the warehouse folks. We've redirected as many people down there as possible to get subscription orders out as quickly and efficiently as possible.They system looks for when the volume set to be "last" is added to the persons order and then cancels the subscription so no more volumes are generated. You still get the AP 30% discount on the last book, you still get the PDF and if other items were being shipped with that order, you would still the 15% Advantage discount on that order.Yeah, it still sucks. But I can download the PDF now. Thanks for that, at least.
Thank you, warehouse people!