My PDF of Brinewall Legacy and Inner Sea Magic doesn't display properly on my iPad


Customer Service

Scarab Sages

This is a note to Chris. I have tried wiping out my PDFs of Brinewall Legacy (single copy) from my MacBook and iPad and downloaded them again from the My Downloads page but I'm still missing my art work when displaying on my iPad. Same goes for the cover of Inner Sea Magic. Mark mentioned that I may have to "re-personalize" those copies. I guess the web server still holds on to a copy of the original files even if you update them?

This still happens in good reader and ibooks. Thanks for your help.


Thanks for posting. Mark did let me know that some people were still experiencing issues and we did make sure the files were updated this afternoon. Have you tried downloading them again?

Scarab Sages

Chris Lambertz wrote:
Thanks for posting. Mark did let me know that some people were still experiencing issues and we did make sure the files were updated this afternoon. Have you tried downloading them again?

I updated at 12:45 PM EST. I'll try again.

[Update] Still having the same problem.

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

I'm also having this problem in Brinewall (file per chapter), not checked the inner sea magic cover as I tend to get rid of those in the individual files


Looking more into this right now.

EDIT: Okay, so I think I've got this narrowed down to what's causing the errors. I'm working on getting the updates applied so this problem doesn't exist for iPad users.

Scarab Sages

Chris Lambertz wrote:

Looking more into this right now.

EDIT: Okay, so I think I've got this narrowed down to what's causing the errors. I'm working on getting the updates applied so this problem doesn't exist for iPad users.

glad to hear this. Please post something when it's worked out.

Grand Lodge

Banti wrote:
Chris Lambertz wrote:

Looking more into this right now.

EDIT: Okay, so I think I've got this narrowed down to what's causing the errors. I'm working on getting the updates applied so this problem doesn't exist for iPad users.

glad to hear this. Please post something when it's worked out.

Thanks Chris. Looks like everything is working fine now.

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