Unavailable Item and Shipping Request


Customer Service


Hi,

The Koshi mech in my sidecart has been listed as Unavailable for a while. Is it eventually going to come, or should I be looking for it elsewhere?

Also, can I get all the stuff in my sidecart that is ready to go to ship? I tried the "Ship As Soon As Possible" button, but that wants to make an order with the Unavilable Koshi and a Preorder item. Can I get an order made from just the stuff that's ready to go now?

Thanks!

Ron

Lantern Lodge

Ron D wrote:

Hi,

The Koshi mech in my sidecart has been listed as Unavailable for a while. Is it eventually going to come, or should I be looking for it elsewhere?

Also, can I get all the stuff in my sidecart that is ready to go to ship? I tried the "Ship As Soon As Possible" button, but that wants to make an order with the Unavilable Koshi and a Preorder item. Can I get an order made from just the stuff that's ready to go now?

Thanks!

Ron

Sorry for the confusion on this! Ross and I have straightened the order out for all the available items and it should ship out shortly.

As for the Koshi mech, our distributor shows it as unavailable but we unfortunately don't have any more information other than that. Usually if they do expect more it will be listed as backordered instead. If you'd like to cancel it, just let me know.

thanks
sara marie

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