Paizo Order #1643108


Customer Service

RPG Superstar 2011 Top 32

Hi there, I received notice this would be shipped on April 15th and have not yet received the package. It is PF #44: Trial of the Beast. I'm wondering if there was a mix-up because I also ordered some other products with it (Inner Sea World Guide, Inner Sea map folio, and Legacy of Fire dice set) which I did receive, but they had the same order #.

Thanks in advance for your help.

Lantern Lodge

Luz wrote:

Hi there, I received notice this would be shipped on April 15th and have not yet received the package. It is PF #44: Trial of the Beast. I'm wondering if there was a mix-up because I also ordered some other products with it (Inner Sea World Guide, Inner Sea map folio, and Legacy of Fire dice set) which I did receive, but they had the same order #.

Thanks in advance for your help.

Your order was shipped in two packages. The estimated time for delivery is 7-11 business days and the package containing the AP #44 left our warehouse on 4-15-11. The 11th business day is today, May 2nd. Usually if a package goes past its estimate we give it a week or two to arrive as our experience shows that delayed packages almost always show up within this timeframe. Additionally, you may want to check with your local customs office. Occasionally customs will hold packages but not inform the recipient.

thanks
sara marie

RPG Superstar 2011 Top 32

Sara Marie wrote:


Your order was shipped in two packages. The estimated time for delivery is 7-11 business days and the package containing the AP #44 left our warehouse on 4-15-11. The 11th business day is today, May 2nd. Usually if a package goes past its estimate we give it a week or two to arrive as our experience shows that delayed packages almost always show up within this timeframe. Additionally, you may want to check with your local customs office. Occasionally customs will hold packages but not inform the recipient.

thanks
sara marie

If only you had a dollar for every time you've probably said that, eh? ;) Anyways, the package arrived today so its all good! Thanks for your patience and continued excellent service.

Lantern Lodge

Luz wrote:
Sara Marie wrote:


Your order was shipped in two packages. The estimated time for delivery is 7-11 business days and the package containing the AP #44 left our warehouse on 4-15-11. The 11th business day is today, May 2nd. Usually if a package goes past its estimate we give it a week or two to arrive as our experience shows that delayed packages almost always show up within this timeframe. Additionally, you may want to check with your local customs office. Occasionally customs will hold packages but not inform the recipient.

thanks
sara marie

If only you had a dollar for every time you've probably said that, eh? ;) Anyways, the package arrived today so its all good! Thanks for your patience and continued excellent service.

Yay! Glad to hear it arrived safely!

sara marie

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