Order# 1608229

[Jarazix]

This order has been pending for 8 days. Is this so it can ship with Ultimate magic or is there an issue?

[Sara Marie]

Jarazix wrote:

This order has been pending for 8 days. Is this so it can ship with Ultimate magic or is there an issue?

One of the items on the order (Master Series Paint: Brush on Primer (1/2 oz.)) is temporarily out of stock. We were hoping to be able to fulfill your order within the 7-17 business day estimate we originally gave you in your order confirmation, however, we are unable to get a time frame on when or if we will get the primer in. I've moved the brush on primer to its own order 1678780 and we will ship the rest of the items as soon as possible.

thanks
sara marie

[Jarazix]

Thank you Sara,

I just didn't know why it was pending. Moving the item to a sidecard is acceptable.

Sara Marie wrote:

Jarazix wrote:

This order has been pending for 8 days. Is this so it can ship with Ultimate magic or is there an issue?

One of the items on the order (Master Series Paint: Brush on Primer (1/2 oz.)) is temporarily out of stock. We were hoping to be able to fulfill your order within the 7-17 business day estimate we originally gave you in your order confirmation, however, we are unable to get a time frame on when or if we will get the primer in. I've moved the brush on primer to its own order 1678780 and we will ship the rest of the items as soon as possible.

thanks
sara marie

[Sara Marie]

Jarazix wrote:

Thank you Sara,

I just didn't know why it was pending. Moving the item to a sidecard is acceptable.

I've moved it to your sidecart and it will ship with the first subscription order after we have it in stock.

thanks
sara marie