Subscribtion restart

[Gorbacz]

Dear Custserv,

Please re-start my subs:

- AP
- Campaign Setting
- Companion

Aaand of course get the current issues of those three sent my away as fast as humanly possible!

Additionaly, for some strange reason my RPG subs got cancelled instead of suspended, so I'd love to have that one re-started as well.

However, please DO NOT restart my Modules subs. I was able to repair my financial condition, but need to cut back on costs anyway...

[Andrew Betts]

Gorbacz wrote:

Dear Custserv,

Please re-start my subs:

- AP
- Campaign Setting
- Companion

Aaand of course get the current issues of those three sent my away as fast as humanly possible!

Additionaly, for some strange reason my RPG subs got cancelled instead of suspended, so I'd love to have that one re-started as well.

However, please DO NOT restart my Modules subs. I was able to repair my financial condition, but need to cut back on costs anyway...

Anything that was actually cancelled you'll have to go through and add to your cart and then checkout with.

[Gorbacz]

Andrew Betts wrote:

Gorbacz wrote:

Dear Custserv,

Please re-start my subs:

- AP
- Campaign Setting
- Companion

Aaand of course get the current issues of those three sent my away as fast as humanly possible!

Additionaly, for some strange reason my RPG subs got cancelled instead of suspended, so I'd love to have that one re-started as well.

However, please DO NOT restart my Modules subs. I was able to repair my financial condition, but need to cut back on costs anyway...

Anything that was actually cancelled you'll have to go through and add to your cart and then checkout with.

Yeah, I did ask the custserv to suspend that sub, not cancel it - oh well, so you say I gotta re-add it manually?

[Andrew Betts]

Gorbacz wrote:

Andrew Betts wrote:

Gorbacz wrote:

Dear Custserv,

Please re-start my subs:

- AP
- Campaign Setting
- Companion

Aaand of course get the current issues of those three sent my away as fast as humanly possible!

Additionaly, for some strange reason my RPG subs got cancelled instead of suspended, so I'd love to have that one re-started as well.

However, please DO NOT restart my Modules subs. I was able to repair my financial condition, but need to cut back on costs anyway...

Anything that was actually cancelled you'll have to go through and add to your cart and then checkout with.

Yeah, I did ask the custserv to suspend that sub, not cancel it - oh well, so you say I gotta re-add it manually?

That's what they said in the past.

[Gorbacz]

Aargh, now I understand (I think!).

My following subs:

AP
Setting
Companion

are suspended (and I want to un-suspend them). That means that custserv can handle the un-suspension?

My following sub:

RPG

got cancelled an I want to take it back - so, I have to re-add it manually?

And finally my sub:

Modules

was cancelled and I don't want it back :)

[Andrew Betts]

Gorbacz wrote:

Aargh, now I understand (I think!).

My following subs:

AP
Setting
Companion

are suspended (and I want to un-suspend them). That means that custserv can handle the un-suspension?

My following sub:

RPG

got cancelled an I want to take it back - so, I have to re-add it manually?

And finally my sub:

Modules

was cancelled and I don't want it back :)

All sounds good to me! :-D

[Gorbacz]

Thanks for the assist, Andrew!

[Sara Marie]

Gorbacz wrote:

Dear Custserv,

Please re-start my subs:

- AP
- Campaign Setting
- Companion

Aaand of course get the current issues of those three sent my away as fast as humanly possible!

Additionaly, for some strange reason my RPG subs got cancelled instead of suspended, so I'd love to have that one re-started as well.

However, please DO NOT restart my Modules subs. I was able to repair my financial condition, but need to cut back on costs anyway...

I have restarted your AP, Campaign Setting, Companion and RPG subscription and sent you a confirmation email for the shipment you missed. It should be shipping (today or tomorrow).

As it turns out, if you have a suspended subscription that has previously been cancelled, it shows up as cancelled on your My Subscription page. I apologize for the confusion.

thanks
sara marie

[Gorbacz]

Sara,

I got the email, thanks! However, I don't see the next RPG book (Ultimate Magic) on My Subscriptions tab. Should I re-add the RPG sub manually?

[Sara Marie]

Gorbacz wrote:

Sara,

I got the email, thanks! However, I don't see the next RPG book (Ultimate Magic) on My Subscriptions tab. Should I re-add the RPG sub manually?

Your my subscription page should now correctly display Ultimate Magic.

thanks
sara marie