Backorder on Order 1578861


Customer Service


Hey,

Nothing was listed as backorder when I placed Order 1578861, but when I check my order status, it shows one of the books is backordered now. Can you guys move the backordered item to my sidecart (so it will ship with a subscription shipment whenever it happens to come in). I don't want the backordered book to keep holding up the rest of the stuff in that order.

Thanks!

Lantern Lodge

Ron D wrote:

Hey,

Nothing was listed as backorder when I placed Order 1578861, but when I check my order status, it shows one of the books is backordered now. Can you guys move the backordered item to my sidecart (so it will ship with a subscription shipment whenever it happens to come in). I don't want the backordered book to keep holding up the rest of the stuff in that order.

Thanks!

I moved the backordered item to your sidecart to ship with the first subscription shipment once it is available again. We will get the rest of your order shipped as soon as possible.

thanks
sara marie

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