Alright, trying this again because something seems messed up on my first post. Clicking the link to the topic takes you back to the Customer Service forum.
Anyway, I received this order and to my dismay two of the books are damaged. The Adventure Path #36 and the Advanced Players Guide look like someone took them and smashed the top right corner of them down on a table top or the floor. They are both folded over and crushed. The Planet Stories is undamaged. I'd like to know what I need to do to get these exchanged for undamaged ones. Any help you can provide would be appreciated.
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Alright, trying this again because something seems messed up on my first post. Clicking the link to the topic takes you back to the Customer Service forum.
Anyway, I received this order and to my dismay two of the books are damaged. The Adventure Path #36 and the Advanced Players Guide look like someone took them and smashed the top right corner of them down on a table top or the floor. They are both folded over and crushed. The Planet Stories is undamaged. I'd like to know what I need to do to get these exchanged for undamaged ones. Any help you can provide would be appreciated.
I've set up a replacement for the two items. If you could send a digital image of the damaged items (including packaging if possible or relevant) to the address below that would be great.
thanks
sara marie
I've set up a replacement for the two items. If you could send a digital image of the damaged items (including packaging if possible or relevant) to the address below that would be great.
thanks
sara marie
No problem, email and picture sent. Let me know if you'd like a different angle.