Order 1476225 - Missing a PDF


Customer Service

Dark Archive

Hi guys!

I received my notice of Order 1476225 being shipped, and I got my PDF files for Smuggler's Shiv, Orcs of Golarion, and Advanced Player's Guide, but I didn't get my PDF for Sound of a Thousand Screams ... can someone check on this for me?

Thanks!

Lantern Lodge

Archade wrote:

Hi guys!

I received my notice of Order 1476225 being shipped, and I got my PDF files for Smuggler's Shiv, Orcs of Golarion, and Advanced Player's Guide, but I didn't get my PDF for Sound of a Thousand Screams ... can someone check on this for me?

Thanks!

Your order is shipping in two packages.

If you looks at the email notification, it should say something like,

"The following products are included in this shipment: List of items

The following products have not yet been shipped:
1 x Pathfinder Adventure Path #36: Sound of a Thousand Screams (Kingmaker 6 of 6) (PFRPG) Print Edition"

As soon as this second package is shipped, you will be granted access to the PDF.

Thanks
Sara Marie

Dark Archive

Thanks Sara!

That's wierd though ... I have my subscription to ship as one package a month. Is it a hardcover book/size issue?

Thanks

Lantern Lodge

Archade wrote:

Thanks Sara!

That's wierd though ... I have my subscription to ship as one package a month. Is it a hardcover book/size issue?

Thanks

Our shipping system looks at the items weights, sizes, shapes and the shipment's destination and selected shipping method and ships them as cost effectively as possible. In the case of your order it was cheaper to send #36 in a second package than to send them all together.

thanks
sara marie

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