| Northman |
And this is a big cyberhug to you!
I have to say I'm most pleased with the efficiency and patience with which my customer service cases have been resolved - from postal errors (once had a package returned to Paizo from my local post office without me ever being notified - it was kindly re-sent and in as perfect condition as you'd expect from a package traveling half-way around the world a couple of times), to payment errors (my salary date changed, which kinda ruined the whole point of subscribing - not sure how many time I've asked for my orders to be re-processed) and halting and reopening of subscriptions (yeah, I needed a small break to get ajour in order to continue to pour money into this hobby). I've never waited long to get a reply, and all issues have usually been instantly resolved (or as soon as possible).
So thank you for being patient and being effective! That's what service is all about. While most companies quite certainly strive for effectiveness in their support department, I have to say you're clearly in the top in my experience. All ten thumbs up!
I owe you a beer if I'm ever in the area.
| Karelzarath |
Cosmo is to be feared, not loved. His scheming, creeping evil knows no bounds and his sinister mustache haunts the dreams of the pure and chaste. His vile, skittering thoughts are unworthy of adoration. His stygian smirk inspires only revulsion. One glance from his profane visage shatters the soul of lesser men.
Fall not into that abyss, good sir. Many who think they have seen beauty there now howl and gibber in the sanitarium. Flee with all haste and never look back.
| Prince That Howls |
Don't listen to these naysayers. I had the privilege to get hammered with Cosmo and he was a gentleman and a scholar, and I felt assured that should a crocodile try to sneak up on me his twitching mustache would give it away.
Gorbacz
|
In my last Pathfinder shipment there was a framed picture of Kosmo with "LUV U" written on it in pink lipstick.
The moment I saw it I plucked my eyes out using a spoon and jumped the cliff.
Our only hope against the moustached monstrosity is having Sir Pett unleash his Celestial Gas Spore Ranger/Paladins ...