Frontpage help?


Off-Topic Discussions

Contributor

Hey folks!

So I'm trying to help my uncle update his website, and I freely admit that I don't know a whole lot about web design. I was able to originally build and publish the site several years ago using FrontPage without a problem (using HTTP, rather than FTP)... once it was published, I'd simply navigate to the page in Internet Explorer, hit "edit in Microsoft Frontpage," enter the username and password, and be good to go. (Incidentally, this process still works with the other three websites I maintain, all of which are hosted by different companies.) When I try to do the same thing for his website, I get this error message:

500 Internal Server Error
Internal Server Error The server is temporarily unable to service your request due to Cannot open /home/billc/htdocs/_vti_pvt/service.pwd uid=32258 gid=32260 32260.

When I contacted the host's tech support, they said that I was somehow logging into an old server, and was given an ftp address and login. I'm able to navigate to the ftp site and log in to view the files in IE, but clicking on "edit in Frontpage" causes frontpage to prompt me for the username and password... then hangs and tells me that it's timed out and that the website doesn't exist. Going to one of the individual ftp documents (index.html) and selecting "edit in Frontpage" causes it to prompt me for password, then eventually time out as well. (I didn't really expect either to work, as I'm presuming you can't do that with ftp files.) I also can't seem to upload anything to the FTP site, or even open it with Windows Explorer, despite being able to log into it in IE (though not in Firefox).

Essentially, I'm looking for an easy way to edit the website using Frontpage 2003 without downloading the whole thing and then republishing it - editing it live in HTTP, the way I do with my other sites. (The company tells me that they have Frontpage extensions turned on, and therefore I should be able to edit the site without doing anything via FTP.)

When I originally created the site, I could access it either by going to any of the pages in IE and clicking "edit in Frontpage," or by going to "File > Open Site" in Frontpage. That was on an older computer that has since been replaced, however, and the new one doesn't have this site in the "my network places," and anywhere I try to enter the URL for the site, it tells me that it's unavailable, protected by a password, or something else. (Incidentally, I HAVE the username and password, but it won't give me anywhere to enter it... the message seems to be more like the standard message you get from Windows Explorer when looking for something that isn't there.) I also can't seem to get into the whole "remote web site" view thing... it's always grayed out when I try to select it. And to top it all off, I've pretty much forgotten everything I once knew about publishing a site, so even importing the whole damn thing and starting over seems like a monstrous headache.

I know this is a little scattered, but so am I at the moment, and any help would be greatly appreciated (especially if I'm missing something obvious). So... go go Paizo knowledge base! Help me keep from losing my marbles!

Thanks, everyone!

The Exchange

Not my area of expertise but I am bumping for you so that others may notice and help.

The Exchange

bumpo!

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