Dark_Mistress
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Ok lets try this one more time. Last post got ate apparently. We sent a email yesterday afternoon but have not heard back, so I thought I would post it here as well.
Hello on order 1331284 there was a wrong book sent in the order. Instead of Advanced Players Manual Hardcover GRR1602 by Green Ronin, we received Advanced Gamemasters's Manual Hardback GRR1603. We had bought the second book from you a few months ago. We can send the extra Advanced Gamemaster's Guide back, this is not a problem.
We would just like to receive the Advanced Players Manual like we ordered. On the shipment paper it has the correct book listed, just the wrong one was packed and sent. Also you can just send the correct book with our next order, to save you on shipping and handling fee's. So not a problem waiting for the next order.
DM
Sara Marie
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Ok lets try this one more time. Last post got ate apparently. We sent a email yesterday afternoon but have not heard back, so I thought I would post it here as well.
Hello on order 1331284 there was a wrong book sent in the order. Instead of Advanced Players Manual Hardcover GRR1602 by Green Ronin, we received Advanced Gamemasters's Manual Hardback GRR1603. We had bought the second book from you a few months ago. We can send the extra Advanced Gamemaster's Guide back, this is not a problem.
We would just like to receive the Advanced Players Manual like we ordered. On the shipment paper it has the correct book listed, just the wrong one was packed and sent. Also you can just send the correct book with our next order, to save you on shipping and handling fee's. So not a problem waiting for the next order.
DM
I've set up a replacement to ship with the next subscription order. Go ahead and send the duplicate GM guide back to us via standard postal mail to:
Attn: Store Returns
Customer Service
7120 185th Ave NE Ste 120
Redmond, WA 98052-0577
When it gets here, we'll credit the standard postal shipping to your account as store credit.
Thanks
sara marie
Sara Marie
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Ok will do, will try and do that tomorrow if I can get time to go to the post office while it is open. If not I will do it on day this coming week. Thanks.
No hurry. Don't inconvenience yourself to get it back right away. As long as we know it's coming back, that's cool.
thanks,
Sara Marie