Problem with order # 1337811


Customer Service

Scarab Sages

Hi guys.

I recently added the planet stories and card subscriptions. For some reason, they have not been added to this month's subscription order and are sitting in my sidecart. Can they please be added?

Also, As there was 2 card packs that came out in the last release with the gamemastery card subscription, is it possible to get the friends and foes deck as well as the weapon locker?

Lantern Lodge

Masika wrote:

Hi guys.

I recently added the planet stories and card subscriptions. For some reason, they have not been added to this month's subscription order and are sitting in my sidecart. Can they please be added?

Also, As there was 2 card packs that came out in the last release with the gamemastery card subscription, is it possible to get the friends and foes deck as well as the weapon locker?

It looks like since the new subscriptions were generated (Jan 11) after we had generated the orders for the January subscriptions (Jan 4), that the system didn't stick them together.

I have added the two decks of cards (Friends & Foes and Weapons Locker) to this order and they should all be visible in your sidecart.

If you want to ship them right away, you can do so from your "My Account" page by clicking the "ship as soon as possible" button. Otherwise this order will ship with your next subscription shipment.

thanks,
sara marie

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