Order 1256519 & 1335940


Customer Service


I placed an order a while ago for two books and requested they ship with my next monthly shipment. However the email I got today that my monthly shipment was being prepared didn't list them as being in the order. On my order history it shows my monthly shipment as shipping, but my two items as still waiting. I am curious as to when it will ship. While I would prefer to not pay more shipping then neccessary, I would also rather not wait another month for my items.

Lantern Lodge

Michael Miller 36 wrote:

I placed an order a while ago for two books and requested they ship with my next monthly shipment. However the email I got today that my monthly shipment was being prepared didn't list them as being in the order. On my order history it shows my monthly shipment as shipping, but my two items as still waiting. I am curious as to when it will ship. While I would prefer to not pay more shipping then neccessary, I would also rather not wait another month for my items.

1335940 has already shipped and 1256519 is still waiting around. They should have been shipped together, but it looks like there was a hiccup somewhere in our system. I've gone ahead and prepared the two books in 1256519 for shipping and since they were supposed to have all been combined in one order to save you shipping, I've discounted the shipping for you. You should be getting a confirmation email shortly.

thanks,
Sara Marie


Many thanks!

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