Order 1320440 not received yet


Customer Service


Haven't received this order as yet and getting a bit concerned.

The order before was posted 6 days before this one and it arrived two weeks ago.

Lantern Lodge

crazy_cat wrote:

Haven't received this order as yet and getting a bit concerned.

The order before was posted 6 days before this one and it arrived two weeks ago.

This order was shipped on 12/21/09 with a shipping estimate of 9-36 business days which would end around early to mid February. Although this package is taking longer than ideal, we would like to hold off on declaring the package missing until it has had time to work its way through any delays. We have found that packages are rarely lost, and will usually show up at their destination or back returned to us. Unfortunately this can sometimes take a while. Once the package leave our warehouse, we do not have any control over how the postal services handle the packages, sometimes a package will make it through quickly, and sometime it will take the full 36 business day estimate.

thanks,
sara marie


Order 1331376 (posted 19/01/10) arrived today. Unfortunatey still no sign of 1320440.


Panic over. Pathfinder 29 (posted in January) arrived Tuesday, and Pathfinder 28 eventually arrived yesterday.

The packaging for 28 was in tatters - looked like it had been dropped in a puddle, battered around, and then run over by a truck - but miraculously the books were all intact.

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