Hello,
I recently received my order intact and in great shape. No complaints. However, I received another copy of The Order of the Stick #4: Don't Split the Party as a gift. So, I would like to return the copy I ordered.
I wanted to know if I could return it and receive a store credit or exchange it for some other things in your store. If that is not feasible, then a cash return to my card will be fine.
Please advise on how I should proceed. I tried to looking around the site, but I couldn't find any details on your return system. I also tried doing it on MY ACCOUNT page, but all that it tells me about is returning a Gamemastery product. Am I missing something obvious?
Thanks for your time on this.
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Hello,
I recently received my order intact and in great shape. No complaints. However, I received another copy of The Order of the Stick #4: Don't Split the Party as a gift. So, I would like to return the copy I ordered.
I wanted to know if I could return it and receive a store credit or exchange it for some other things in your store. If that is not feasible, then a cash return to my card will be fine.
Please advise on how I should proceed. I tried to looking around the site, but I couldn't find any details on your return system. I also tried doing it on MY ACCOUNT page, but all that it tells me about is returning a Gamemastery product. Am I missing something obvious?
Thanks for your time on this.
To return your item, please ship it back to us via USPS Standard Mail to the address below. Please send it "Attn: Store Returns" and include a brief description of the reason for the return and "store credit". If you have any further questions or concerns, please let me know. Thanks!
Sincerely,
Sara Marie
Customer Service
7120 185th Ave NE Ste 120
Redmond, WA 98052-0577
Thanks for your help, Sara.
I'll get right on it.