Phone numbers on international order


Customer Service


I am an international customer and I have used a mobile number as part of my address however one of the zeroes in my number has been taken out. I thought that I had miss typed the number and had not noticed this on my first few orders. So I went in to correct my address and phone number again but found that it took out the same zero again. Will this cause a problem with my orders?

And as a second question should I be putting my international code on the number? (I have done this, could this be the problem with losing the zero?)

Lantern Lodge

Smegheadforhire wrote:

I am an international customer and I have used a mobile number as part of my address however one of the zeroes in my number has been taken out. I thought that I had miss typed the number and had not noticed this on my first few orders. So I went in to correct my address and phone number again but found that it took out the same zero again. Will this cause a problem with my orders?

And as a second question should I be putting my international code on the number? (I have done this, could this be the problem with losing the zero?)

The missing zero shouldn't make a difference and you do not need an international code on the number (although, if you'd like to include it, feel free).

Thanks,
sara marie


Sara Marie wrote:


The missing zero shouldn't make a difference and you do not need an international code on the number (although, if you'd like to include it, feel free).

Even if it is not the leading zero on the number?

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