Account seems to be messed up


Customer Service

Liberty's Edge

My account is set to never hold anything. I had order number 1272572 set to ship last week i think but it just sits in my sidecart looking at me with tempting sidelong gazes saying "waiting on monthly shipment." I would like it to ship something fierce.
thanks
Paul

Lantern Lodge

Paul Hedges wrote:

My account is set to never hold anything. I had order number 1272572 set to ship last week i think but it just sits in my sidecart looking at me with tempting sidelong gazes saying "waiting on monthly shipment." I would like it to ship something fierce.

thanks
Paul

Not sure why it did that, I checked your account and things should be shipping right away. I've gone ahead and processed your sidecart so it should be shipping soon. If this comes up again, please let us know right away.

We do have a new feature now where you can ship your sidecart from your account page, there should be a button under your sidecart that says "Ship as soon as possible". In your case though, you don't need to worry about doing that with your current sidecart, as I have already set yours up for processing.

thanks,
Sara Marie

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