Error in order #1277215


Customer Service

Liberty's Edge

Hi

I have just received order #1277215 bundled together with order #1276938.

But instead of a Cormyrean War Wizard I got a Devotee of the Silver Flame.

Can that be fixed somehow?

Liberty's Edge

I got the correct card. Its just the figure thats wrong.

It is these two:

Cormyrean War Wizard

Devotee of the Silver Flame

Liberty's Edge

Hello...

Is there anybody out there? :-)

Liberty's Edge

I see its on its way, thank you.

Lantern Lodge

Combert wrote:

I got the correct card. Its just the figure thats wrong.

It is these two:

Cormyrean War Wizard

Devotee of the Silver Flame

Does the item's packaging say "Cormyrean War Wizard, but the figure inside is Devotee of the Silver Flame, meaning it was manufactured in the wrong package?

Or does the packaging on the mini say Devotee of the Silver Flame and we shipped the wrong item?

thanks,
Sara Marie

Liberty's Edge

Sara Marie wrote:
Combert wrote:

I got the correct card. Its just the figure thats wrong.

It is these two:

Cormyrean War Wizard

Devotee of the Silver Flame

Does the item's packaging say "Cormyrean War Wizard, but the figure inside is Devotee of the Silver Flame, meaning it was manufactured in the wrong package?

Or does the packaging on the mini say Devotee of the Silver Flame and we shipped the wrong item?

thanks,
Sara Marie

Hi I can see that you are already sending me a new one.

But to answer your questions, I received a bunch of minis in a box. The minis where individually sealed in a plastic bag, and the cards where added seperately.

The invoice says Cormyrean War Wizard, and there is also a Cormyrean War Wizard card.

So it seems to me that whoever made the package included the Devotee of the Silver Flame by mistake.

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