Order #1281646


Customer Service

Scarab Sages

I'm going to be a little preemptive and assume something went wrong here.

The order shows as "Shipping" and I received an email notice it was shipping, but, when checking my credit card this evening, it is showing the charge for this order was reversed.

Any problems?

Thanks!

Lantern Lodge

EricTheRed wrote:

I'm going to be a little preemptive and assume something went wrong here.

The order shows as "Shipping" and I received an email notice it was shipping, but, when checking my credit card this evening, it is showing the charge for this order was reversed.

Any problems?

Thanks!

All I see is the pre-authorization on 10/23 and then the actual charge on 10/28 which is when it was ready to be shipped. If you find this is not the case and that the charge is indeed being reversed, please let us know.

Thanks,
Sara Marie

Scarab Sages

Original charge is still showing reversed, but, a new charge for the amount in question posted today, so I think we're square.

Thanks!

Scarab Sages

Actually what I think I'm seeing is the pre-authorization converting to a charge. Just never saw it happen that way before.

Community / Forums / Archive / Paizo / Customer Service / Order #1281646 All Messageboards
Recent threads in Customer Service