Orders 1140979 ,1230292 & 1250750


Customer Service

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I preordered the bestiary Apr 14, 2009. last week my credit card changed and I updated the site with my new card. When my orders went to ship the old card was the one they attempted to charge, and it failed. I was sent an email, to which I replied. I however go no answer on how to rectify this situation.

It is now 5 days later and still no word. My local shop has these books. I could purchase there. Please send the books or cancel the order so I can buy locally. Either way please send me a status update.

Lantern Lodge

Jarazix wrote:

I preordered the bestiary Apr 14, 2009. last week my credit card changed and I updated the site with my new card. When my orders went to ship the old card was the one they attempted to charge, and it failed. I was sent an email, to which I replied. I however go no answer on how to rectify this situation.

It is now 5 days later and still no word. My local shop has these books. I could purchase there. Please send the books or cancel the order so I can buy locally. Either way please send me a status update.

Looks like the card did get changed for the order and you're Bestiary is in the queue to be shipping quite soon.

Thanks,
sara marie

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