Not able to download the core rulebook


Customer Service

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I chose to download the "one file per chapter" option. When downloading was complete, the core rulebook folder had no content inside.

I do have a Mac if this makes any difference.

What do I do? Thanks!

Bill

Liberty's Edge

William Bryan wrote:

I chose to download the "one file per chapter" option. When downloading was complete, the core rulebook folder had no content inside.

I do have a Mac if this makes any difference.

What do I do? Thanks!

Bill

This happened to me with another order. Perhaps you need to try a different decompression software? When I used Stuffit I came up with an empty file, but after I downloaded WinRar the file unpacked just fine.

For a Mac user I'm told that BetterZip is a good option.

Hope this helps.

Dark Archive

This happened to me with another order. Perhaps you need to try a different decompression software? When I used Stuffit I came up with an empty file, but after I downloaded WinRar the file unpacked just fine.

For a Mac user I'm told that BetterZip is a good option.

Hope this helps.

This is the first time this problem has happened. And I've downloaded MANY PDFs from Paizo. I will look into BetterZip. Considering my history, I think the problem is on Paizo's end. I could be wrong though.


William Bryan wrote:


This is the first time this problem has happened. And I've downloaded MANY PDFs from Paizo. I will look into BetterZip. Considering my history, I think the problem is on Paizo's end. I could be wrong though.

Usually if a PDF's zipped folder is empty, the issue is with the unzipping utility. If you try a different unzipping utility and still encounter the same error, please let us know.

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