Order #1213713


Customer Service

Liberty's Edge

Order #1213713 still shows as pending and I've received neither a shipping confirmation or an email that something has gone wrong.

It would seem that the window has been missed for having the order here on the 13th.

Vic Wertz wrote:
So going Priority may not get you your books any sooner. However, given that Priority Mail offers a smaller delivery window, it does improve the odds of getting to you on or before the release date *slightly*.

This turned out not to be the case. It appears that selecting USPS Priority Mail has reduced the odds of getting my order on the release date to zero.

My first assumption is that the number of orders has exceeded the capacity of your shipping department.

So, anyway, would you be able to tell me when order #1213713 is likely to ship?


Your order is currently in our shipping queue and will be shipping shortly. I cannot predict exactly when it will ship, as that depends on how quickly our warehouse staff can get through the queue. As you suspected, the large quantity of orders scheduled to ship this week and last has delayed shipments somewhat. We are doing our best to get orders shipped as quickly as possible.

Liberty's Edge

Looks like it shipped today. Thanks.

Liberty's Edge

It's here.

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