Preorder & new subs concerns..


Customer Service

Liberty's Edge

Pathfinder Roleplaying Game Charter Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

I've got a bunch of stuff I've preorders and now there are the 2 new gamemastery subscription. If I subscribe, will you guys adjust my orders accordingly when those items become available so that I don't end up receiving doubles?

Dark Archive

SirUrza wrote:
I've got a bunch of stuff I've preorders and now there are the 2 new gamemastery subscription. If I subscribe, will you guys adjust my orders accordingly when those items become available so that I don't end up receiving doubles?

They have for every other sub. Usually your first pre-order is taken as you subscription copy.....

Not sure what will happen with multiple products pre-ordered, but I'm sure it will be handled smoothly....

Paizo Employee Senior Software Developer

The way it's handled right now, when you start a subscription the system cancels all your preorders for any upcoming products in the subscription, or reduces the quantity by one if you preordered multiples.

Since it was announced at the PAIZOCON banquet, I guess I can say now that later next week the system will be changing so that preorders for multiple quantities will be moved into your sidecart so they'll ship in the same package with your subscription copy.

Liberty's Edge

Pathfinder Roleplaying Game Charter Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Great, thanks Gary.

Liberty's Edge

Gary Teter wrote:
The way it's handled right now, when you start a subscription the system cancels all your preorders for any upcoming products in the subscription, or reduces the quantity by one if you preordered multiples.

I bolded that. I ordered 2 copies of the PFRPG, one for my wife, and one for me. What happens with this. Sorry to be difficult! ;-) Do I order a second copy after I subscribe? Thanks.

Scarab Sages

Read late DM_Jeff of the post you quoted/

Extras will be moved to the sidecart once they updated the code. Next week I believe.

Paizo Employee Chief Technical Officer

DM Jeff wrote:
Gary Teter wrote:
The way it's handled right now, when you start a subscription the system cancels all your preorders for any upcoming products in the subscription, or reduces the quantity by one if you preordered multiples.
I bolded that. I ordered 2 copies of the PFRPG, one for my wife, and one for me. What happens with this. Sorry to be difficult! ;-) Do I order a second copy after I subscribe? Thanks.

Don't order another copy—just subscribe; you'll be sent the two copies you've already ordered, and one of them will count as your subscription copy.

Scarab Sages

So Vic,

I have delayed preordering until the subscription details come out. Are you suggesting that when I subscribe I can not say how many copies I will get?

Is it better for me to preorder the number now and then subscribe if I am going to?

Paizo Employee Chief Technical Officer

Masika wrote:

So Vic,

I have delayed preordering until the subscription details come out. Are you suggesting that when I subscribe I can not say how many copies I will get?

Is it better for me to preorder the number now and then subscribe if I am going to?

Subscriptions are for one copy. If you want, say, three copies of the Core Rulebook, there are a couple of ways to achieve that:

1: Preorder three copies, and then subscribe. One of your three preorder copies will be counted as your subscription copy.

2: Subscribe (which places an order for a copy if you haven't already preordered one), and then place an order for two more copies.

Paizo Employee Director of Brand Strategy

This seems to have been the impetus for the combining of subscription and non-sub materials to finally get done. Is it correct to assume that this other feature we were promised at PaizoCon will become available at the same time as the PRPG subs go live?

Paizo Employee Senior Software Developer

Yes.

Sovereign Court

Gary Teter wrote:
Yes.

And when will PFRPG subs be available?

I am glad of the GameMastery subs, but I guess that most people are just eager for the PFRPG sub. ;-)

Kr,
Günther

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