I just bought 2e Core rulebook and on download i receive an empty compressed folder ; is anybody in the same troubles?
Edit: It happens only for the 'Single File' Version
I was able to download the compressed file with no major issues.
What folder size do you get before you attempt to download it? If it isn't some number of MB, something is clearly wrong.
What folder size do you get before you attempt to download it? If it isn't some number of MB, something is clearly wrong.
If you mean the listed size in the 'My Download' page it is 60MB.
When i download it however after the personalizing step it ends in an instant download of a 0MB zipped folder.
Looks like they got overwhelmed then. My only suggestion is to try again later, assuming that I can even get this post up.
Still trying and still getting the empty folder.
I also checked FAQ and found that sometimes internet explorer and default Windows unzipper gives this problems but this should not be the case since i'm using Chrome and WinRar.
Tried to use Firefox and Winzip but got the same results.
I was looking forward to getting a good read to the rulebook while amazon ships hardcover to europe but it seems like i'll have to do it 'one file per chapter' which is annoying.
is there any way i can ask for official support?
Btw thanks for answering! :)
You might want to post in the Customer Service section of the forums...there seem to be a couple of other posts with similar issues.
There was a similar issue with the Age of Ashes Player's Guide. I don't think there was an easy fix for it -- you just had to wait for the corrected version to cycle through. One tip (probably too late for most of you) is not to attempt to download any file that shows an absurdly small file size -- you will be in much better shape once they fix it if you refrain from doing that.
Seems like it fixed itself today ; thanks everyone for advices !!