Missing Physical Copies?


Customer Service


Hello,
I just received Pathfinder #22 in the mail recently but never received #20 or #21. I have both of the PDF versions available for download and issue #19 arrived without any problems. I have the e-mails stating they have been shipped but I haven't seen them. Any insight would be appreciated. Thanks!


MittenNinja wrote:

Hello,

I just received Pathfinder #22 in the mail recently but never received #20 or #21. I have both of the PDF versions available for download and issue #19 arrived without any problems. I have the e-mails stating they have been shipped but I haven't seen them. Any insight would be appreciated. Thanks!

Unfortunately, we can only track items shipped via UPS, so we can't know for sure what happened unless they get returned to us with a note from USPS. I have set replacements to ship with your next subscription shipment.


Alison McKenzie wrote:
MittenNinja wrote:

Hello,

I just received Pathfinder #22 in the mail recently but never received #20 or #21. I have both of the PDF versions available for download and issue #19 arrived without any problems. I have the e-mails stating they have been shipped but I haven't seen them. Any insight would be appreciated. Thanks!
Unfortunately, we can only track items shipped via UPS, so we can't know for sure what happened unless they get returned to us with a note from USPS. I have set replacements to ship with your next subscription shipment.

Awesome. Thanks loads!

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