I just got my order here in South Korea. Everything is great except for one thing. I ordered Settlers of Caitan expansion set. I received "Seafarer's of Caitan" expansion set. Unfortunately my wife opened the game box before I had a chance to check the shipment. What should I do now? I don't really want "Seafarers". I also don't want to pay shipping charges again (back to Paizo and back to me) as shipping to/from South Korea can be quite expensive. Lets see what we can work out.
Oh no! We're sorry!
I have created a replacement order for you that will ship shortly.
If you could please, send us back the Seafarers expansion. Please send it to:
Attn: Store Returns
Paizo Publishing
2700 Richards Rd Suite 201
Bellevue, WA 98005
via Standard Postal Delivery.
Please include a note with the order number, a brief explanation of the problem, and whether or not you would like the return shipping costs refunded as store credit or to your credit card.
Thanks!
This is why I like Paizo so much. I will send the game back asap. I really appreciate your prompt service. I'm just sorry for the trouble. If I was in the USA I wouldn't worry about it but shipping costs to Korea are pretty outrageous. I will send back to you next week.
Thank you again for your excellent service and company!!